Micro Intelligence Computing Holdings Inc. (the “Company,” “we,” “us,” or “MICH”) respects and is committed to protecting your personal data. This Policy explains how we collect, process, use, and protect your personal data when you contact us through the “Book a Demo / Contact Us” form on this website. Please read it before submitting the form.
1. Scope and Data Controller
This Policy applies to the personal data you provide to us through the forms on this website. For the collection, processing, and use described here, the data controller is the Company (contact details below). This Policy does not cover third-party websites linked from ours; please refer to their respective policies.
2. Personal Data We Collect
When you complete the form, we collect the information you choose to provide:
- Contact details (required): name, email address, company/organization name, your role; and phone number (optional).
- Needs-assessment details: industry, locations of your overseas sites (selected options and/or free-text), organization size (optional), the problems you most want to solve (optional; selected options and/or free-text), current systems in use (optional), implementation timeline (optional), budget range (optional).
- Consent records: your agreement to this Policy and your newsletter opt-in choice.
In addition, when you use this website we may automatically collect a small amount of technical data:
- Attribution: a referral/campaign parameter carried into the form, used only to understand where a lead came from.
- Server logs and aggregate analytics: such as access time and browser type, used for security, operations, and aggregate statistics; not intended to identify you personally.
We do not request sensitive/special-category data (e.g., medical records, health, or criminal history). Please do not include such information in free-text fields.
3. Purposes and How We Use Your Data
We collect, process, and use your personal data only for the following specific purposes:
- to respond to your inquiry and to arrange and conduct product demos or consultations;
- to assess your needs and for subsequent business follow-up and lead management;
- where you separately opt in, to send product- and event-related newsletters (you may unsubscribe at any time);
- to maintain the security of this website, perform internal aggregate analytics, and improve our services;
- to comply with legal obligations.
We will not use your personal data for purposes incompatible with those above; any change of purpose will be subject to your consent or as permitted by law.
4. Legal Basis and Consent
We collect, process, and use your personal data after you actively complete the form and consent to this Policy, within the scope necessary for the purposes above (Articles 19 and 20, Taiwan Personal Data Protection Act). Newsletter subscription is a separate, optional consent; declining it does not affect our response to your demo request.
5. Sharing and Third Parties
We do not sell your personal data. We disclose it to third parties only in the following cases and only to the extent necessary:
- Service providers (processors): to deliver our services we engage providers that meet data-protection requirements, in the categories of: cloud hosting and data storage, email delivery, and customer-relationship management (CRM). These providers may process your data only on our instructions, for the purposes of this Policy, and under a duty of confidentiality.
- Legal requirements or legitimate rights: to comply with law, respond to lawful requests from authorities or courts, or to protect the rights, property, or safety of the Company, you, or others.
6. International Transfers
Our business spans Taiwan and the United States, and your personal data may be transferred to and stored on servers or with service providers in Taiwan, the United States, and elsewhere. We take appropriate measures to ensure such cross-border transfers meet applicable data-protection requirements.
7. Retention
We retain your personal data only for as long as necessary to fulfill the purposes above, or for the period required by applicable law. Once the period expires or the purpose no longer applies, we will delete, destroy, or anonymize it. You may also request deletion under Section 9.
8. Data Security
We apply reasonable technical and organizational measures (such as encryption in transit and access controls) to protect your personal data against unauthorized access, alteration, destruction, or disclosure. Please understand that no transmission or storage over the internet can be guaranteed to be completely secure.
9. Your Rights (Taiwan Personal Data Protection Act)
With respect to your personal data held by us, you may exercise the following rights under Article 3 of the Taiwan Personal Data Protection Act:
- inquire about or request to review it;
- request a copy;
- request supplementation or correction;
- request that we cease collecting, processing, or using it;
- request deletion.
You may also object at any time to our use of your personal data for marketing (including unsubscribing from the newsletter). To exercise these rights, email solution@michai.com; we will respond within a reasonable time and handle your request as required by law. To protect you, we may need to verify your identity first.
10. Rights of U.S. Residents (CCPA and similar)
If you are a resident of California or another U.S. state granting comparable rights, to the extent applicable law applies you also have the right to:
- Know the categories, sources, purposes, and recipients of the personal information we collect;
- Access a copy of the specific personal information we hold about you;
- Delete personal information we collected from you;
- Correct inaccurate personal information;
- Non-discrimination for exercising these rights.
We do not sell or “share” (as defined under the CCPA) your personal information, nor do we use it for cross-context behavioral advertising. To exercise these rights, email solution@michai.com.
11. Children
This website and form are intended for business contact by enterprises and organizations and are not directed at minors. We do not knowingly collect personal data from minors; if you believe we have, please notify us so we can delete it.
12. Changes to This Policy
We may update this Policy in response to changes in law, our services, or our practices. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically; continuing to use this website or submitting the form after an update constitutes your acknowledgment of it.
13. Contact Us
For any questions, requests, or complaints regarding this Policy or your personal data, please contact:
- Micro Intelligence Computing Holdings Inc.
- Email: solution@michai.com
- Address: 4F, No. 30-1, Beiping E. Rd., Zhongzheng Dist., Taipei City, Taiwan